.chat.attend()

.chat.attend()

This event handler allows you to invoke a method right after an operator picks up an incoming chat.

PARAMETERS

visitid: Unique ID generated for the chat.

data: Operator information.

attendername: The name of the operator who picks up the chat.

attenderemail: The email address of the operator who picks up the chat.

Syntax

Copied$zoho.salesiq.chat.attend(function(visitid,data){});
"visitid" : "<Visitor id>","data" : 
{
  "attendername" : "<Agent name>",
 "attenderemail" : "<Agent email address>",
 "visitid" : "<Visitor id>"
}

Example

Copied<script>

$zoho.salesiq.ready=function()

{
   $zoho.salesiq.chat.attend(function(visitid,data)
   {
      TrackinMyApplication(data.attendername, data.attenderemail, data.visitid);
   });

}

</script>

Next steps