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.visitor.feedback()

This event handler allows you to invoke a method right after the visitors submit feedback about the support session they had with the operators of your firm.

PARAMETERS

visitid: Unique ID generated for the visitor.

data: Visitor feedback message information.

feedback: Feedback given by the visitor to the agent who attended the chat.

agent: The email address of an agent who attends the chat.

Syntax

Copied$zoho.salesiq.visitor.feedback(function(visitid,data){});
"visitid" : "<Visitor id>","data" : 
{
 "visitid" : "<Visitor id>",
 "feedback" : "<Visitor feedback message>",
 "agent" : "<Agent email address>"
}

Example

Copied<script>

$zoho.salesiq.ready=function()

{

   $zoho.salesiq.visitor.feedback(function(visitid,data)
   {
      TrackinMyApplication(data.name,data.email,data.question,data.visitid);
   });

}

</script>