Send Message (Visitor)
Description
This API allows the visitor to send a message in the conversation.
Requested Payload:
- text - To specify the text that will be sent as a message in the conversation.
- file - To specify the file which will be shared in the conversation, you can also add comments to the file. Ex: {file : multipart/form-data , comment :"any comment "}
Note:
- The file size limit is 50 MB
- To use this API you must use an Org OAuth token. To know how to generate an Org OAuth token, please check our help guide here.
URL
Copiedhttps://{zohosalesiq_server_uri}/api/visitor/v1/{screen name}/conversations/{conversation_id}/messagesExample
Copiedhttps://salesiq.zoho.com/api/visitor/v1/zylkerinc/conversations/666300030000479029/messages Payload
Copied# To send text
{
"text" : "Can i find a solution for this error?"
}
# To send file
{
"file": loginerror.png,
"comment": "Log in error"
}