Send Message (Operator)
Description
This API allows the operator to send a message in the conversation.
Requested Payload:
- text - To specify the texts that will be sent as messages in the conversation.
- file - To specify the file which will be shared in the conversation, you can also add comments to the file. Ex: {file : multipart/form-data , comment :"any comment "}
Note that the file size limit is 50 MB.
OAuth Scope:
SalesIQ.conversations.CREATE
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screen name}/conversations/{conversation-id}/messagesExample
Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/conversations/32289000000795001/messages
Payload
Copied# To send text
{
"text": "hello"
}
# To send file
{
"file" : reference.png,
"comment": "Follow the given screenshot for reference"
}