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Export Chat Data

Description:

  • This API allows an agent to export messages, info, and notes in the form of a PDF or JSON.

Requested Payload:

  • data - The data to be sent to the mail. Possible values - messages, info, notes
  • format - Format of the export data. Possible formats - json, pdf
  • password -  Password for the file

Note: The password param is a must when portal enabled GDPR-password protected configuration is chosen

OAuth Scope:

SalesIQ.conversations.CREATE

URL:

Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screen name}/conversations/{conversation_id}/export

Example:

Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/conversations/800000047001/export

Payload:

Copied{
   "data" : "messages | info | notes",
   "format": "pdf | json"
   "password" : "String"
}