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Enable/Disable Chat Routing Rule

Description

You can use this API to enable or disable a chat routing rule.

Requested Payload:

  • enabled (Mandatory): To specify the status of the rule 

OAuth Scope:

SalesIQ.chatroutingrules.UPDATE

URL:

Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/chatroutingrules/{id}		

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker/chatroutingrules/44000000014017 

Payload

Copied{     
    "enabled": true  
}