- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Get Details of a Canned Response
Description
You can use this API to get the details of the canned responses.
OAuth Scope:
SalesIQ.cannedresponses.READ
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/cannedresponses/{id}
Example:
Copiedhttps://salesiq.zoho.com/api/v2/zylker/cannedresponses/18000000096003
Success Response:
Copied{
"url": "api/v2/zylker-inc/cannedresponses/18000000096003",
"object": "cannedresponse",
"data": {
"modified_time": "1577979408284",
"id": "18000000096003",
"public": true,
"modifier": {
"name": "Tricia",
"id": "53400000000002073",
"type": "operator",
"image_url": "www.zylker.com/operatorimages/tricia"
},
"creator": {
"name": "Tricia",
"id": "53400000000002073",
"type": "operator",
"image_url": "www.zylker.com/operatorimages/tricia"
},
"categories": [
{
"name": "general",
"id": "18000000018001"
}
],
"usage_count": "0",
"enabled": true,
"content": "How does the refund policy work?",
"last_used_time": "",
"created_time": "1576574712749",
"associate_with_all_departments": true
}
}
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