Get Details of a Canned Response
Description
You can use this API to get the details of the canned responses.
OAuth Scope:
SalesIQ.cannedresponses.READ
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/cannedresponses/{id}Example:
Copiedhttps://salesiq.zoho.com/api/v2/zylker/cannedresponses/18000000096003Success Response:
Copied{
"url": "api/v2/zylker-inc/cannedresponses/18000000096003",
"object": "cannedresponse",
"data": {
"modified_time": "1577979408284",
"id": "18000000096003",
"public": true,
"modifier": {
"name": "Tricia",
"id": "53400000000002073",
"type": "operator",
"image_url": "www.zylker.com/operatorimages/tricia"
},
"creator": {
"name": "Tricia",
"id": "53400000000002073",
"type": "operator",
"image_url": "www.zylker.com/operatorimages/tricia"
},
"categories": [
{
"name": "general",
"id": "18000000018001"
}
],
"usage_count": "0",
"enabled": true,
"content": "How does the refund policy work?",
"last_used_time": "",
"created_time": "1576574712749",
"associate_with_all_departments": true
}
}