Update User Preference
Description
You can use this API to update the user preference on tracking presets.
OAuth Scope:
SalesIQ.userpreferences.UPDATE
Requested Payload:
- view (Mandatory): To choose between the ring and the list view.
- hide_other_agent_connected_visitors (Mandatory): Decide whether or not to hide the agents who are already engaged in assisting other visitors.
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/userpreferences/trackingExample
Copiedhttps://salesiq.zoho.com/api/v2/zylkerinc/userpreferences/trackingPayload
Copied{
"view": "ring",
"hide_other_agent_connected_visitors": "enabled"
}Success Response
Copied{
"url": "/api/v2/test121/userpreferences/tracking",
"object": "userpreference_config",
"data": {
"tracking": {
"applied_preset": {
"enabled": true,
"name": "Chats",
"applied": false,
"description": "Filters prospects based on chat count",
"rule": {
"ring_three": [
{
"or_criteria": [
{
"comparator": "greater_than",
"values": [
"3"
],
"field_name": "number_of_past_chats"
}
]
}
],
"ring_two": [
{
"or_criteria": [
{
"comparator": "greater_than",
"values": [
"5"
],
"field_name": "number_of_past_chats"
}
]
}
],
"ring_four": [
{
"or_criteria": [
{
"comparator": "greater_than",
"values": [
"1"
],
"field_name": "number_of_past_chats"
}
]
}
],
"ring_one": [
{
"or_criteria": [
{
"comparator": "greater_than",
"values": [
"7"
],
"field_name": "number_of_past_chats"
}
]
}
]
},
"modified_time": "1560935162552",
"system_generated": true,
"id": "40526000000002071"
},
"view": "ring",
"hide_other_agent_connected_visitors": "enabled"
}
}
}